Why is the device unavailable?

Please note that the sharing service may experience malfunctions and/or interruptions due to a lack of GPS signal and/or mobile network coverage in the vehicle, or other factors beyond the Company’s control.

If the vehicle is not shown on the map, it may need maintenance or recharging, or it may already be in use by another user (reservation, break, rental).

If the vehicle is on the map, it may not be available for rental at the moment. Send a report to BIT Support indicating the vehicle number and its location/street. If you need immediate assistance, please call us.